Product Returns & Refund Policy
At Wundaguard, we want you to be completely satisfied with your purchase. If you’re not happy with a product or believe it may be faulty, please contact our team so we can assist you with the next steps.
Returns and Exchanges
If you wish to return a product, please get in touch with us within 30 days of purchase. Once your request has been received, our team will review the details and provide guidance on how to proceed. Please note that products must be returned in their original condition, unless faulty.
Faulty or Damaged Products
If your item arrives damaged or appears to have a manufacturing issue, please contact us as soon as possible with your order details and a brief description of the problem. We’ll assess your claim and advise on the most appropriate resolution, which may include a replacement, credit, or refund.
How to Contact Us
To start a return or discuss your order, please contact our customer service team via:
Email: office@wundaguard.com.au
Phone: 1300360824
Contact Form: https://wundaguard.com.au/contact/
Once your return request has been received, our team will respond with further instructions.
Important Notes
- Proof of purchase may be required to process your return.
- Shipping or handling costs are not automatically refundable.
- Returns sent without prior contact may not be accepted.
Wundaguard reserves the right to update or modify this policy at any time.